Privacy Policy

Heritage Slate Artisans Ltd. is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal data when you interact with our online platform offering traditional roofing and artisanal slate services.

Information We Collect

We gather personal information that you voluntarily provide when contacting us, requesting consultations, or subscribing to updates. This may include:

• Name and contact details such as email address and phone number
• Address details relevant to service provision and quotes
• Information gathered through enquiries or appointments

How We Use Your Information

Your personal data is used strictly for purposes related to providing and improving our traditional roofing and restoration services, including:

• Responding to enquiries and arranging consultations
• Preparing quotes and service agreements
• Maintaining client relationships and communications
• Complying with legal obligations

Legal Basis for Processing

We process your data under the lawful bases of consent, contract performance, and legitimate interests, ensuring compliance with GDPR and other relevant data protection laws.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined or as required by law. When no longer needed, data is securely deleted or anonymised.

Data Sharing and Disclosure

We do not sell or rent your personal data. Disclosure may occur only with trusted service providers assisting in delivering our roofing services or as required by law.

• Technical service providers for site maintenance and communication
• Legal or regulatory authorities when obliged

Your Rights

Under GDPR, you have rights regarding your personal data, including:

• Access to the information we hold about you
• Request correction or erasure of your data
• Object to or restrict processing
• Data portability where applicable

To exercise any of these rights, please contact us at the postal address provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Cookies and Tracking

Our online platform may use cookies or similar technologies to enhance user experience and analyse site usage. You can manage cookies via your browser settings.

Contact Information

For questions or to exercise your data rights, please write to us at: